Help Center

Questions? We have got answers.

Everything you need to know about K9 Vitality supplements.

🧪 Product Questions

What are K9 Vitality supplements made of?
All our supplements are made with 100% natural, human-grade ingredients. No artificial additives, fillers, or preservatives. Each product is manufactured in a GMP and ISO certified facility in India.
Are your supplements vet approved?
Yes. All K9 Vitality supplements are vet reviewed and formulated. Our formulations are backed by research and made in facilities with Vet Approved, ISO, GMP, and HACCP certifications.
Are they safe for all breeds and sizes?
Yes, our supplements work for all breeds. The dosage is based on your dog's weight, not breed. Check our Feeding Guide for the right amount based on your dog's weight.
Can puppies take these supplements?
Our supplements are designed for dogs 4 months and older. For puppies younger than 4 months, we recommend consulting your vet first.
How long before I see results?
Most pet parents notice early signs of improvement within the first 2 to 4 weeks. 7 out of 10 pet parents reported visible improvement within 30 days (based on 2,500+ verified responses). Full benefits typically develop over 2 to 3 months of consistent use.
Can I give my dog more than one supplement at the same time?
Yes, our supplements are designed to work together safely. Many pet parents combine Probiotics with Hip and Joint or Skin and Coat. Just follow the recommended dosage for each product based on your dog's weight.
Are there any side effects?
Our supplements are made with natural ingredients and are generally well tolerated. Some dogs may experience mild digestive adjustment (softer stools) during the first few days. This is normal and usually settles within a week. If symptoms persist, consult your vet.
Which supplement is right for my dog?
Take our 2-minute quiz and we will recommend the right supplement based on your dog's age, breed, weight, and health concerns.

🥄 Feeding and Dosage

How much should I give my dog?
Dosage depends on your dog's weight. Each product has a specific weight-based dosage chart. Visit our Feeding Guide for the exact amount based on your dog's weight.
How do I give it to my dog?
Simply sprinkle the recommended amount of powder on your dog's regular food (wet or dry). Most dogs eat it without any fuss since our supplements have a natural taste that dogs enjoy.
What if my dog does not like the taste?
Most dogs take to it right away. If your dog is a picky eater, try mixing it with a small amount of curd, pumpkin puree, or wet food. You can also start with half the recommended dose and gradually increase.
How should I store the supplement?
Store in a cool, dry place away from direct sunlight. Seal the pouch tightly after every use. Do not refrigerate unless specified on the pack.
How long does one pack last?
It depends on your dog's weight and daily dose. For a medium dog (11 to 26 kg) taking 1 scoop daily, a 240g pack lasts about 4 weeks and a 480g pack lasts about 8 weeks. Smaller dogs get more out of each pack (up to 16 weeks from a 480g).

📦 Shipping and Returns

Do you deliver all over India?
Yes, we ship across India. Most orders are delivered within 5 to 7 business days. Metro cities typically receive orders in 3 to 5 days.
Is shipping free?
Yes, shipping is free on all orders.
Can I track my order?
Yes. You will receive a tracking link via email and WhatsApp once your order ships. You can track it anytime.

✅ 90-Day Guarantee

How does the 90-day money back guarantee work?
Use the supplement consistently for 90 days. If you are not satisfied with the results, contact us and we will process a full refund. No questions asked.
Do I need to return the product for a refund?
No. We do not ask you to ship the product back. Simply reach out to us via WhatsApp or email and we will initiate your refund.
How long does the refund take?
Once approved, refunds are processed within 5 to 7 business days and credited back to your original payment method.

💬 General

What makes K9 Vitality different from other brands?
Three things: clinically researched dosages (not fairy-dust amounts), a 90-day money back guarantee (most brands offer none), and verified results (7 out of 10 pet parents reported improvement within 30 days, based on 2,500+ verified responses). We are also rated 8.55 out of 10 by 2,783 customers.
Is K9 Vitality an Indian brand?
Yes. K9 Vitality is proudly Indian. Our supplements are formulated and manufactured in India in GMP, ISO, and HACCP certified facilities. Trusted by 45,000+ Indian pet parents.
How can I contact K9 Vitality?
The fastest way is via WhatsApp. You can also email us or visit our Contact page. We typically respond within a few hours.
What is K9 Cares?
K9 Cares is our give-back program. A portion of every order funds supplement donations to rescue shelters and Indian Army working dogs. Over 600 packs donated to date across 4+ NGO partners. Learn more.

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45,000+ Pet Parents7 out of 10 Saw ImprovementVet FormulatedAll NaturalMade in India (GMP)90-Day Guarantee45,000+ Pet Parents7 out of 10 Saw ImprovementVet FormulatedAll NaturalMade in India (GMP)90-Day Guarantee
45,000+ Pet Parents7 out of 10 Saw ImprovementVet FormulatedAll NaturalMade in India (GMP)90-Day Guarantee